Training Specialist in Ann Arbor at Masco Cabinetry

Job Description

JOB SUMMARY:

Responsible for the planning, development and delivery of training for internal and external audiences. Responsible for learning activities including the creation of courses, support materials, on-line modules and other materials.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Coordinate, develop and deliver training curriculum to support new product introductions and product training programs to both internal and all channel external audiences.
• Partner with Masco Cabinetry Subject Matter Experts (SME) and Sales and Marketing Trainers to design and develop innovative instructional materials.
• Maintain the materials for the above mentioned programs and post to appropriate learning hubs and/or web sites.
• Develop and maintain evaluation strategies and administer written and practical exams for internal and external audiences to assess training programs.
• Track learning plans within the Masco LMS across all training programs.
• Function within the Training Team to plan, develop, and coordinate training as required.
• Stay informed of key competitor product lines and competitive new product introductions.
• Apply adult learning theories, instructional design strategies, and learning style approaches that are appropriate to support course objectives.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• College degree in business, communication, instructional design or related field and/or 5 years related experience (sales, marketing and/or corporate training experience).
• Work experience in the kitchen and bath industry
• Ability to conduct trainings via GoToWebinar and/or Live Meeting.
• Intermediate proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook), Camtasia, Articulate, SalesForce and Cornerstone with an interest and ability to learn new technical software as needed.
• Knowledge and ability to use other computer software as identified (Lectora, Captivate, Captiva, ISpring, Adobe Suite, 2020, and others)
• Exceptional administrative, organizational, communication and writing skills.
• Demonstrated project management, multi-tasking, analytical thinking, and planning skills with a deadline orientation and focus.
• Excellent interpersonal and communication skills with the ability to interact with all levels of the organization and with external customers.
• The passion, energy and drive to thrive in a fast-paced, time driven environment.
• Ability to work collaboratively across multiple disciplines and interact with SME’s, and project and training staff.
• Ability to work independently.
• Ability to convert complex content into clear easy-to-understand instructional material.
• Ability to travel up to 50%.

PREFERRED QUALIFICATIONS AND SKILLS:

• Knowledge and experience in kitchen and bath design using 2020 design software
• Certified Kitchen Designer (CKD) through the NKBA.