This site uses cookies. To find out more, see our Cookies Policy

Quality Manager, Multi-Site in Ann Arbor at Masco Cabinetry

Date Posted: 9/18/2018

Job Snapshot

  • Employee Type:
  • Location:
    Ann Arbor
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Masco Cabinetry has an immediate opening for a multi-site Quality Manager position at our corporate headquarters in Ann Arbor, MI!

Masco Cabinetry manufactures three nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.


Responsible for managing product quality and service that meets customer expectations.


  • Work closely plants, sales and marketing leadership team to help determine strategic quality objectives, projects, and initiatives
  • Engage with customers to understand quality requirements and ensure customer satisfaction
  • Coordinates quality activities using appropriate objectives, dashboards and KPI’s to maximize product reliability while minimizing costs.
  • Facilitate and coach collaborative functional groups.
  • Responsible for coordinating work with outside consultants.
  • Assist MC Marketing collect VOC information through customer and/consumer forums.
  • Direct the Masco Cost of Quality metric and related improvement goals.
  • Direct brands’ Warranty and Damage metric and associated continuous improvements.
  • Assist plants identify Internal and Appraisal Cost of Quality initiatives
  • Assist plant implementation of quality improvements.
  • Additional duties and responsibilities as requested by management.


  • Minimum 4 year college degree (Engineering preferred).
  • Minimum 5 years’ experience in Manufacturing
  • Experience working with and leading cross functional teams
  • Ability to manage multiple projects/deadlines
  • Excellent verbal and written communication skills
  • Broad knowledge of Quality Management principles and practices
  • Broad knowledge of manufacturing, operations and supply chain practices
  • Influence and motivate others, coach and develop, foster teamwork, steps forward to address difficult issues, provides clear direction, and champions change.
  • Effective communication and relationship skills with internal and external customers at all levels
  • Must have analytical, planning and decision-making skills; and demonstrated ability to use data for business decisions.


  • Previous position(s) in management and growth of profit & loss centers
  • Proficient making presentation to groups
  • Team player receptive to change
  • Travel 25% of time minimum
  • Good analytical and problem solving skills (Six Sigma certification)