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Field Service Representative in Allentown, PA at Masco Cabinetry

Date Posted: 11/29/2018

Job Snapshot

Job Description

Job Description

Masco Cabinetry has an immediate opening for a Field Service Representative in the Allentown, PA market!

Masco Cabinetry manufactures three nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.

JOB SUMMARY:

Use your passion for customer service and expertise in remodeling to help bring beautiful kitchen designs to life. This position will provide on-site customer service in consumers’ homes by inspecting delivered cabinetry and working with the consumer, installers, designers, manufacturing and customer care to ensure the project is ready for installation

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

  • Work with designers and installers to facilitate kitchen remodel projects and help bring a consumer’s dream to life.
  • Work cross functionally with sales, logistics, customer care and designers to deliver a best-in-class customer experience.
  • Proactive communication with consumers to schedule in-home visits and follow ups.
  • In-home inspection of customer’s cabinetry order to ensure that all orders have been delivered damage-free and any damage or warranty issues are handled before installation
  • Work with customer care and manufacturing to address all customer concerns when needed.

PREFERRED QUALIFICATIONS AND SKILLS:

  • Experience in kitchen and bath cabinets and/or custom millwork installation
  • High School Diploma or GED
  • Valid driver’s license
  • Ability to lift/push up to 50 lbs
  • Excellent communication skills
  • Basic computer proficiency

Shift

Full or Part Time
Full time

Masco Cabinetry is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Masco Cabinetry is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish


E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.

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